Staff Management Function

Admin Panel > Staff

The Staff Management module is designed for centralized management of all staff accounts and personal information on the platform. It supports conditional search, batch import, and list viewing operations. This module is especially suitable for educational institutions, tutoring centers, and corporate training units. It enables effective control of login permissions and account expiration dates for various job roles.

Feature Overview

The "Staff Management" function is one of the core modules in the LOL platform's backend system. It assists institutions in managing the roles and permissions of each staff member. Key features include:

• Staff Search: Quickly locate staff accounts or personal information.
• Data Import: Add or update staff accounts in bulk via Excel.
• List Management: Display and edit all staff information and login records.
• Detailed Permission Settings: Define specific features and modules accessible to each staff member.
• Account Control: Set account status, expiration date, and monitor login history.

This module helps improve administrative efficiency and information security, playing an essential role in staff and system management.

Operation Guide

1. Staff Search

1. Go to "Admin Panel > Staff" after logging in.
2. Enter criteria such as account, name, class, or job title.
3. Click "Search" to locate the desired staff entry.

2. Import Staff Data

1. Click the "Import" button on the page.
2. Download the sample Excel file and fill in staff information (name, account, gender, phone number, job title, permissions, etc.) according to the format.
3. Upload the file. The system will automatically match and create or update the data.

3. View and Manage Staff List

1. The staff list will be displayed at the bottom of the page.
2. Use the function buttons on the right to:
   • Edit staff details (contact information, permissions, etc.)
   • Enable/Disable accounts
   • Delete accounts
3. Use filters or keyword search to quickly locate entries.

4. Set Staff Permissions

1. When editing staff details, click on "Permission Settings".
2. Assign specific modules to each staff member, such as:
   • Manage classes and student data only
   • Review registration forms and send cloud messages only
   • Manage videos and transcoding tasks only
3. Permissions support multi-level granularity and can be customized based on roles.

Staff List

Displays all staff account details, including:

• Name, Account, Job Title, Gender, Birthdate
• Contact Numbers (Home, Mobile), Email
• Assigned Modules, Account Expiry Date
• Last Login Time, Device Logs

Admins can perform batch account deactivation, data updates, or export the staff list from this page.

Use Case Scenarios

• New Instructor Onboarding: When a new semester starts, tutoring centers can batch import instructor data and set up login permissions.
• Immediate Deactivation for Resigned Staff: Disable access promptly during personnel changes.
• Restrict Video Module to Teaching Staff Only: Grant access to course and video modules to instructors while hiding other sections.
• Investigate Abnormal Logins: If suspicious activity is detected, view detailed login history and device usage.
• Semester-Based Expiry Updates: Regularly update account expiration dates to match contract terms.

Frequently Asked Questions (FAQs)

Q1. What should I do if I get an error when importing data?

Please confirm the file format, field names, and ensure no invalid or empty fields are present.

Q2. Why can't I edit an existing account?

If the system detects a role mismatch for a duplicated account, it will block overwriting. Please delete the original account before re-importing.

Q3. Can I assign permissions to specific pages only?

Yes. LOL platform supports module-level permission settings. For example, instructors may access academic modules, while customer service can view student info but cannot edit it.

Q4. What if a staff member forgets their password?

The admin can manually reset the password from the staff list page.

Q5. Can I view the login time and devices of staff members?

Yes. Click on a staff member's entry to see their complete login logs, device details, IP address, and timestamps.

System Benefits and Security Recommendations

This module helps educational institutions to:

• Enhance staff access control
• Minimize account misuse risks
• Improve account management efficiency
• Support audit trail and security checks

We recommend setting expiration dates for all staff accounts, periodically reviewing permissions, and monitoring login history.

The Staff Management module is not only a tool for account maintenance but also a critical foundation for ensuring educational data security and supporting a systematic digital transformation strategy.